Returns & Exchanges

At Thechikanlabel, we strive to ensure you are completely satisfied with your handcrafted ethnic wear. If your purchase doesn't meet your expectations, we offer a seamless 7-day return and exchange policy to ensure a worry-free shopping experience.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal within 7 days of delivery and enter your Order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check & Packing

  Ensure the garment is unworn, unwashed, and has all original tags intact; safely pack the item in its original packaging to prevent damage during transit.

• 3.
  Reverse Pickup

  Once your request is approved, we will arrange a reverse pickup from your address within 24-48 hours through our reliable courier partners.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days to your original payment method.